Artaflora-Buy Best Quality Plants and Planters for Home, Kitchen

Return policy

The products purchased from artaflora.in are eligible for return or refund only under the following conditions.
 
Returns for exchange.
 
  • Damage in transit.
  • Mismatch between order and supply.
  • Manufacturing Defects.
Please follow the instruction for exchanges.
  • Shoot the video while unboxing and the send  same to us within 2 Days of receiving the consignment by email to  artafloraindia@gmail.com
  • Video should clearly show the defect or damage in transit to become eligible for free exchange.
  • Wait for our instructions.
  • Exchange will be provided at no cost to the customer.
 
Note. The pebbles are not to be exchanged or returned.
 
Refund
 
Artaflora informs its customers if their order is delayed beyond the estimated delivery period mentioned on the website (artaflora.in). Since most of the products are handcrafted by tribal artisans, unexpected delays may occur due to factors such as political unrest, extreme weather conditions, or other unavoidable circumstances.

In case of a delay exceeding seven days beyond the period mentioned on the website, customers are eligible for a refund upon request.

For further assistance, customers can reach out to Artaflora’s support team.

 

Artaflora Unboxing & Exchange Policy

To be eligible for a free exchange in case of defects or transit damage, please follow these steps:

1️⃣ Record a Video While Unboxing 📦🎥

  • Shoot a clear video while unboxing your order.
  • Ensure the video captures the entire unboxing process and clearly shows the defect or damage (if any).

2️⃣ Send the Video via Email 📩

3️⃣ Wait for Our Instructions ⏳

  • Our team will review your request and provide further guidance.

Failure to follow these steps may invalidate your exchange request.

For any queries, feel free to contact our support team.